Privacy Policy and Protection of Personal Information
Last update: January 11, 2021
As the controller of your personal data, we make every effort to respect your right to privacy when you visit our website www.logiqe.fr (the "Site") and only process the personal data you provide to us in accordance with applicable regulations.
Cette politique vise les données qui permettent de vous identifier et que nous collectons lors de vos visites sur le Site ainsi que dans le cadre de nos activités et de nos prestations de services informatiques et numériques (les « Données personnelles »).
It informs you about the practices we apply for the processing of your Personal Data and your rights in relation to it, as well as for the use of cookies on the website.
I- CHARTER ON THE PROTECTION OF PERSONAL DATA
I – 1 Types of information collected
The Personal Data that you provide to us or that we collect are:
- Information relating to your identity, such as your last name, first name, gender, date and place of birth;
- Your contact details such as your postal address, email address, and phone numbers;
- Data relating to the means of payment used;
- Information you provide when communicating with us;
- Information relating to our business relationship;
- Data collected through cookies, including your IP address. As specified in the section below, we use cookies on our website to offer you content tailored to your interests, to compile browsing statistics, and to enable you to share content on social media.
I – 2 Why do we use your Personal Data?
The Personal Data we collect may be provided to us on the basis of your consent, may be necessary for the performance of pre-contractual measures taken at your request or for the performance of a contract, may be required by a legal obligation, or may be necessary for the legitimate interests of LOGIQE.
The purposes for which we process your Personal Data and the legal bases justifying the processing are as follows:
- Contract: we process your Personal Data for the purpose of fulfilling your order and the contract, particularly in relation to billing, payment, delivery, and the provision of certain services by our service providers and subcontractors, or to respond to any pre-contractual requests you may have.
The fields marked with an asterisk on the account creation form on the Website, on the order form, or on the customer account refer to Personal Data that must be provided to us so that we can create your account or process your order, as applicable. Failure to provide the required data will prevent us from communicating with you or processing your order.
This processing is based on the performance of pre-contractual measures and/or the performance of the contract.
- Customer relations: processing is necessary to ensure, strengthen, and personalize communication, particularly through informational emails and in the context of personalizing the Website according to your preferences, particularly through cookies. It is also necessary for managing complaints and returns.
This processing is based on the performance of pre-contractual measures and/or the performance of the contract.
- Marketing: we may use your Personal Data to send you marketing content, special offers, and promotions, including via email in the form of newsletters or via text message, particularly on your birthday.
This processing is based on the pursuit of our legitimate interests.
Insofar as you are a customer acting for private purposes, this processing is conditional upon your consent. However, in accordance with applicable law, we may send emails for marketing purposes when promoting products similar to those already provided.
In any case, you can unsubscribe from these messages at any time by clicking on the unsubscribe link at the bottom of each email you receive or by sending STOP to the number indicated at the bottom of each text message.
- Legal obligations: We may process your Personal Data to comply with our legal obligations or in response to a subpoena, court order, law enforcement request, or other legal process.
This processing is based on compliance with a legal obligation.
- Security: We may process your Personal Data to prevent fraud or ensure the security of the network and information on your computer systems.
This processing is based on the pursuit of our legitimate interests.
I – 3 Sharing your Personal Data with third parties
LOGIQE does not transfer any Personal Data to third parties.
However, in order to provide you with the best possible service, we share your Data with companies that handle your order. Subject to an adequate level of protection, we may transfer your Personal Data to the following recipients:
- delivery companies;
- payment providers;
- the professionals responsible for operating our Site (digital partners) with whom we have signed a confidentiality agreement;
- fraud prevention or customs authorities.
I – 4 Accommodation and international transfers
Your personal data is stored on secure servers located in France.
In order to operate certain services and features of the Site, we may need to transfer and/or host Personal Data on servers located around the world, provided that these servers have an adequate level of protection.
We may transfer, store, or process your personal information outside of France and the European Economic Area (EEA). When the countries to which your personal information is transferred do not offer a level of protection equivalent to that provided by French law, we will ensure that appropriate safeguards are in place.
In any case, we take appropriate measures to maintain the security of personal information during transfer and upon receipt of such information.
I – 5 Retention of your Personal Data
In accordance with applicable regulations, your Data is retained for a period that does not exceed the period strictly necessary for the purposes mentioned in section .
Data used for commercial prospecting purposes may be retained for three years from the end of the commercial relationship.
Data relating to a prospective customer who is not a customer may be retained for three years from the date of collection by the data controller or from the last contact made by the prospective customer.
Data used to establish proof of a right or contract, or retained in order to comply with a legal obligation, may be subject to an intermediate archiving policy for a period not exceeding the time necessary for the purposes for which it is retained, in accordance with the provisions in force.
I – 6 Security
We take all appropriate technical and organizational measures to protect the Personal Data transmitted against unauthorized or unlawful processing and against accidental destruction, loss, or damage.
In this regard:
- we store this Data on secure servers, and
- Payment details are encrypted on the secure server.
In addition, you must protect your account password and not share it with anyone. We ask that you contact us immediately in the event of unauthorized or suspicious use of your Personal Data in connection with www.logiqe.fr by contacting our customer service department.
I – 7 Your rights
ACCESS TO PERSONAL DATA AND CUSTOMER RIGHTS
In accordance with Regulation (EU) 2016/679 of April 27, 2016, and (Monegasque) Law No. 1.165 of December 23, 1993, as amended, you have the right to access, rectify, oppose, delete, restrict, and transfer your personal data. You may also define guidelines regarding the fate of your personal data after your death. By proving your identity, you may exercise your rights by contactingus . If, after contacting us, you feel that your rights have not been respected, you may submit a complaint to the Monegasque authority, the Commission de Contrôle des Informations Nominatives (CCIN.mc). However, data that LOGIQE needs for the purpose for which it was collected, that is necessary to comply with a legal obligation and/or to establish, exercise, or defend legal claims may not be deleted.
I – 8 Contact
If you have any questions, you are also welcome to consult us so that we can do what matters most to us: enlighten you.
We reserve the right to modify this policy at any time and will publish the revised version on the Website if necessary. Any modifications will take effect as soon as they are published. We therefore recommend that you check this policy regularly.
II – USE OF COOKIES
LOGIQE uses cookies on its website and email open trackers for statistical purposes. Our cookies or trackers do not exceed 13 months.
II – 1 What is a cookie?
A cookie is a connection token that refers to a text file stored in a dedicated space on the hard drive of a media user's device (computer, tablet, smartphone, etc.) (web, applications, etc.).
A cookie allows its issuer to identify the device on which it is stored and thus to remember the media user's activity, preferences, and any information they may have already provided via contact forms.
Some cookies are essential for the use of the Site; these are known as "technical" cookies. Some are useful for optimizing and personalizing the content displayed, and others enable advertisements to be displayed.
II – 2 Purpose of cookies
The cookies we issue are used for the following purposes:
- Improve the functionality of our Site;
- Allow us to get to know you and remember your information and preferences;
- Compile audience statistics;
- Implement security measures, particularly with regard to online payments;
- Allow you to share content on social media.
II – 3 Types of cookies
When you browse our Site, we may install five types of cookies on your Device:
- Technical cookies: essential for your browsing experience, to ensure the security of the Website and to enable you to access the various services on the Website;
- Security cookies: particularly during online payments to prevent fraud;
- Audience measurement cookies: to compile visitor statistics;
- Advertising cookies: allow us and third parties to display advertisements on the Site that are tailored to your interests;
- Sharing cookies: allow you to share content from our Site.
II – 4 How to disable or enable cookies?
You can accept or decline cookies by changing your browser settings, or you can set your browser to ask for your confirmation before accepting a cookie from the websites you visit. If you choose to disable cookies completely, you may not be able to use all of our interactive features.
You can also delete all cookies that have been installed in your browser's cookie folder.
Google Analytics
Objective
Our site uses Google Analytics, a website analysis service provided by Google. This creates a cookie to evaluate your use of our website and to compile reports on our website activity.
How to refuse or delete this cookie –http://www.google.com/intl/en/privacypolicy.html
Google AdWords
Objective
Our site uses Google Adwords to remarket or use similar audiences to display ads on third-party websites.
To unsubscribe:https://support.google.com/ads/answer/2662922?hl=en-GB
